Volkswagen has completed a brand new showroom in Brentford, Essex and it is their biggest in the UK. Located in West London, the four storey building has room for 90 vehicles and employs 70 trained staff in sales, after sales and repair services.
The building is on a 1.6 acre site and has been specifically designed to be welcoming and relaxing to customers and even has solar panels to reduce its impact on the environment. The vertical garden by the entrance, which is watered with collected rain water form the roof, is just the start of the experience for them. There are 28 service bays on the ground floor with the latest technology installed to diagnose and fix any problems with the cars brought in for repairs and servicing. On the two used car sales floors there are video walls where images can be projected to make it easier to see exactly what features the cars have. There are also touchscreens where customers can browse all the used cars available to buy across all of the Volkswagen showrooms in the country. There is free wi-fi too which customers can use, should they wish to.
Alex Smith who is the Director of Volkswagen UK explained that the new showroom demonstrates how the Volkswagen brand is looking to grow in the UK. He said that having such a large retailer in this location shoes how strong the retailer is in the country and gives local customers a fantastic facility.